Universal Banker I/II (오픈뱅크 산타클라라 - Open Bank Santa Clara)



The Universal Banker I/II conducts client and bank transactions with accuracy, speed, efficiency, and professionalism standards, including addressing clients by name. Loss prevention awareness and skill is essential. Is expected to provide consistently excellent client service and to consistently cross-sell bank products and services and to generate referrals as appropriate. Employees in this position may be progressively cross-trained in new account processes as deemed appropriate by service manager and in conjunction with the sales and service needs of the branch.

• Provides exceptional service in handling clients in person or on the telephone
• Performs teller or new accounts or client service functions when needed.
• Performs any and all other tasks, assignments as assigned by service manager or service officer as
required in the operation of the retail bank branch.
• Processes deposits, withdrawals, check cash and other transactions
- Get supervisors’ approval before posting transactions over authority limits or exceptionally
- Responsible for loss prevention in the processing all transactions and duties
• Issues cashier’s checks and other negotiable items
• Consistently and accurately balances cash within a reasonable time frame (no longer than 20 minutes)
• Keeps work station neat, clean, and well stocked with supplies and brochure materials
• Additional responsibilities as assigned by supervisors may include
- ATM, if applicable
- Filing signature cards and other documents
- May help with a variety of audits and verifications
- Input fund holds to core system
- Assistance of the new account and the utility work
- Miscellaneous tasks and duties associated with the operations of a retail banking branch
• Compliance with all applicable regulations, laws, policies, and procedures
• Keep informed of policies, practices, regulations, and laws as applicable to your function.

• Filing CTR (single & multiple transaction)
• Input client information to Precision teller for various transactions
• Reporting suspicious activity of client to Supervisor and/or BSA officer
• Verification of payee/beneficiary name to OFAC and other lists for wire transfers and monetary
instrument purchase and reporting matches with to supervisor(s) for further instruction

The preceding functions have been provided examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed.


Education and/or experience:
• Minimum 1 year of experience in bank operations required.
• Ability to retain a broad knowledge of tasks performed in the branch operations.
• Ability to analyze and organize information and process transactions with accuracy.
• General knowledge of branch/operations regulations and deposit documentation.
• Present a professional image in dealing with clients, interdepartmental, and external representatives.

Please submit your resume to jina.bazil@myopenbank.com or apply on the Careers page at www.myopenbank.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.